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Poor-quality translations can pose significant risks to your content. Here's how we measure translation quality.
Are You Willing to Risk It?
Businesses operating in sensitive and regulated environments handle high volumes of high-risk content every day. It serves as the foundation for compliance, data integrity, and brand reputation.
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It’s the kind of content that:
- Relies on industry expertise to meet strict regulatory standards.
- Demands high technical accuracy where precision is non-negotiable.
- Requires meticulous attention to safeguard brand reputation.
- Operates on tight deadlines due to business process dependencies.
- Demands stringent security at every stage of the workflow.
The stakes are too high for small language providers.
And the content is too specialized for large, one-size-fits-all agencies.
Specialism or Scale?
Both.
We combine deep sector knowledge with robust resources and tech to deliver and de-risk your multilingual content.
Language Tech
We help supercharge your multilingual content workflows and increase efficiency with our robust, security-enhanced translation management system.
AI and Machine Translation
API Integrations
Secure Translation Management System
Market Insights
Originally created by a market researcher for market researchers, our Market Insights division of 75+ industry experts is the largest MR-focused language services team in the industry, with unmatched expertise, capability and global reach.
Qualitative Research
Quantitative Research
Regulated Communications
We help some of the world’s biggest names in regulated markets by assuring local compliance and quality when communicating to a global, multicultural audience.
Asset Management
Investment Banking
Legal
Life Sciences
Managed Healthcare
Marketing and Media Solutions
We help organizations adapt compelling, business-critical communications in any language, while protecting their most important intangible asset - their brand identity. Our marketing division’s expertise is in language solutions hyper focused on brand-critical, multimedia content.
Accessibility Services
Digital Marketing
Media & Content Creation
Managed Healthcare
Improve member engagement, foster trust, and ensure members receive personalized access to care. Our dedicated Healthcare Solutions team delivers holistic and scalable solutions to address the language barriers that so often impede care.
504/508 Accessibility Compliance
ADA compliant translations
Annual Enrolment Period
CMS language requirements
HIPAA compliant translations
Human-Centric, Tech-Enabled.
Our subject matter experts.
Sometimes, only a human will do. Especially when regulations, security or the need for creativity impacts your content.
We attract and develop highly skilled talent to manage and deliver every linguistic and regulatory aspect of your multilingual content.
AI and language technology.
As a tech-agnostic partner, we can guide you through the AI maze to implement the right tech, for the right content type, at the right time.
We build, train, and leverage machine translation systems for our clients and can provide secure and stable, auditable models to ensure consistent results.
Quality at the heart of everything we do.
ISO 9001
QUALITY MANAGEMENT SYSTEMS
Ensures translation supply chain is controlled to mitigate risks and errors.
ISO 17100
TRANSLATION SERVICES
Ensures independent review happens at every stage of the process.
ISO 18587
POST-EDITING of MT OUTPUT
Establishes the process of human post-editing of machine translation.
ISO 27001
INFORMATION SECURITY MANAGEMENT SYSTEM
Ensures company policies and procedures are maintained to secure information assets.
ISO 13485
QUALITY STANDARD SPECIFIC TO MEDICAL DEVICES
Ensures processes are documented and risks are documented upfront.
Enterprise-grade Data Security
Protecting your sensitive information with robust security measures.
Secure technology suite
- Encrypted file transfer
- Traceability of work
- Secure online editing environment
ISO 27001:2013 & ISO 27002 certified
- Internal audit functions
- External auditing
- Regular Pentesting
- CMS compliant
- ADA compliant
- HIPAA compliant
- HITRUST in-progress
End-to-end onshore processing available
Find out moreThe human element
- Regular Security and Data Privacy Training for all staff
- Comprehensive confidentiality agreements
Our ambition is proudly backed by TOPPAN Group.
Backed by the global strength of this Japanese-listed (TYO. 7911) Nikkei 225 leader in content distribution, we have the global infrastructure and expertise to deliver robust services and innovative technology. This foundation allows us to deliver tailored solutions that can scale to meet your enterprise translation volumes while maintaining the highest quality and compliance standards.
Our Case Studies
Ideas, insights, and a sprinkle of inspiration.
TOPPAN Digital Language announce its new venture, TOPPAN Digital IP, to deliver the future of international patent filing.
Think you know what translation quality is? Our Director of Quality, Risk, and Compliance breaks it down and explains it all.